1 Use of Services
OTPGET provides temporary phone numbers, rental numbers, and temporary email services for online verification and account registration.
Users must follow these rules:
- Our services must not be used for illegal, fraudulent, abusive, or harmful activities.
- Any misuse of the platform may result in immediate account suspension.
- Suspended accounts will not be eligible for refunds or balance recovery.
- Users are fully responsible for how they use the services purchased through OTPGET.
2 Privacy Policy
We respect and protect user privacy.
OTPGET may collect limited information including:
- Email address
- IP address
- Transaction records
- Account activity logs
This information is used only for:
- Account security
- Payment verification
- Fraud prevention
- Service improvement
We do not sell or share user information with third parties except when legally required.
3 Temporary Number Policy
Temporary numbers operate through automated systems and third-party providers.
Rules:
- If OTP is NOT received, users may cancel the order and receive a refund to their wallet balance.
- If OTP IS received, the order is considered successful and NO REFUND will be provided.
- If OTP does not arrive within 10 minutes, users must cancel the order manually to receive a refund.
- Once an OTP appears in our system, the transaction is considered completed.
4 Rental Number Policy
Rental numbers are provided for a specific duration.
Important rules:
- No cancellation after purchase.
- No refund after purchase.
- Rental time begins immediately after purchase.
- Users are responsible for using the number during the active rental period.
5 Temporary Email Policy
Temporary email services are provided for receiving verification emails and OTP messages.
Rules:
- If an OTP or verification message is received, NO REFUND will be issued.
- If OTP is not received, users may cancel according to system availability.
6 Refund Policy
Refunds are limited and controlled by system conditions.
- If OTP is not received, users may cancel and receive a refund.
- If OTP is received, no refund will be issued.
- Refunds are processed only to the user's wallet balance.
- Refund abuse may result in account suspension.
7 Withdrawal Policy
Users can withdraw available wallet balance according to these rules:
- Minimum withdrawal amount: 1000 PKR
- A 33% service charge will be deducted from withdrawals.
8 Payment Policy
Users must follow all payment instructions carefully.
Important:
- OTPGET is not responsible for incorrect payments made by users.
- If a payment is not updated, contact support within 30 minutes of payment.
- Deposits below the minimum allowed amount will not be refunded or adjusted.
9 API Users & Reseller Policy
OTPGET provides API access for developers and resellers.
Rules:
- API access must not be used for spam, abuse, or illegal services.
- API misuse may lead to immediate suspension without notice.
- Resellers are responsible for the actions of their own customers.
- OTPGET reserves the right to limit or block API access if abnormal activity is detected.
10 Verification Failure Disclaimer
OTPGET only provides numbers and message receiving services.
We are NOT responsible for failures caused by:
- Application bugs
- Platform restrictions
- Device verification issues
- Server errors
- Two-step verification failures
Once an OTP is received in our system, the service is considered completed.
11 Account Suspension Policy
Accounts may be suspended or permanently banned for:
- Fraudulent activities
- Abuse of refunds
- Multiple suspicious accounts
- Harassment or abusive language toward support staff
- Violating platform policies
12 System & Third-Party Services
OTPGET services rely on automated systems and external providers.
Due to this:
- Numbers availability may change anytime
- Temporary delays may occur
- Some services may occasionally fail
We aim to provide stable services but cannot guarantee uninterrupted operation.
13 Policy Changes
OTPGET reserves the right to update or modify these policies at any time without prior notice.
Users are responsible for reviewing the policy page regularly.
14 Legal Notice
All users must comply with local and international laws while using OTPGET services.
OTPGET will fully cooperate with legal authorities if required by law.
15 User Agreement
By registering or using OTPGET services, you confirm that:
- You have read and understood these terms
- You agree to follow all rules and policies
- You accept all system and service limitations